Our Team

Our staff of experienced and expert veterinarian doctors and skilled vet staff is ready when your pet needs us. Call or contact us today to learn more.

Group photo of the staff at Battery Park Veterinary Hospital

Licensed Veterinary Technicians


Heidi Filiora, LVT, Hospital Supervisor

Heidi started working at Downtown Veterinary Medical Hospitals as a veterinary assistant in 2011. She went on to acquire her license as a veterinary technician at LaGuardia Community College. She has since joined our leadership team as the hospital supervisor of our Battery Park location. In her spare time, Heidi enjoys reading, watching movies, exploring NYC, and trying new foods. Heidi and her husband, Paul, have two furry beasts - Tonks, a tripod pit bull mix, and Monie, a Siamese mix beauty.


Nancy Neumann, LVT

Licensed Veterinary Technician, Nancy Neumann has found both a rewarding but stressful career that is nonetheless all worthwhile -- she enjoys being part of the Downtown Veterinary Medical Hospital team. She loves being able to see owners’ reactions when we are able to help their furry family members, and acknowledges that she definitely has a sweet spot for the older canine and feline family members. She has a special interest in dentistry and is a big advocate of brushing your pet's teeth. Her cat, Pretzel Cucchiaio, loves the CET poultry toothpaste and doesn't mind the 1 minute brushing!

Veterinary Assistants


Erick Rodriguez

Erick has been a veterinary assistant with us since 2014 with previous experience working for the Wild Bird Fund. He is currently enrolled to become a Licensed Veterinary Technician at LaGuardia Community College.


Rebecca Agrest



Morgan Brown

Morgan has been a receptionist with the DVMH group since 2011. Because of her interest in animals, she left working at a human hospital and came to the veterinary field. She has years of customer service and is now furthering her career in being a Veterinary Assistant at Battery Park. Her love for animals and the field is always growing. When she is not working, she is at home, snuggling with her Chihuahua, Harpo.


Michelle Miller

Hospital Group Administrator


Terry Li, MBA

Born and raised in New York City, Terry has been interested in veterinary medicine ever since she learned about veterinarians in elementary school. Her experience in the veterinary field started in 1999, where she worked as a receptionist at a small animal hospital in Buffalo, NY. After finishing her Bachelors in Psychology at the State University of New York at Buffalo, she worked as a veterinary assistant and Hospital Manager for a small animal hospital in NYC. She became a member of the Downtown Veterinary Medical Hospital’s management team in 2006 and received her Masters in Business Administration in 2012. Today, Terry is the Hospital Group Administrator for West Village Veterinary, Tribeca Soho, Seaport and Battery Park Veterinary Hospitals of DVMH, where she oversees the day-to-day operations between both hospitals. Terry and her husband, Dennis, have a daughter and four fur kids: Waffles, Captain Cheeto, Daniel Tiger and Ollie. In her spare time, she enjoys reading, basking in the sun and spending time with family.